Help & FAQ
Need Help?
Having issues placing an order?
If you are having issues placing an order, you may send us an email at info@goldengiftbasket.ca or you can chat us live, just click the chat icon at your lower right corner of this page and our customer service team will be happy to assist you.
Can I cancel my order?
Cancellation of the order is subject to terms and conditions. Please take time to read the Cancellation policy.
Can I return my order?
Unfortunately, we do not accept any returns specially on food products for health, safety & security reasons.
How can I track my order?
Once your basket is ready for delivery, We will provide tracking # of your order.
Delivery
Our delivery is only within the City of Toronto and Greater Toronto Area (GTA).
How much is the delivery fee?
For orders below $100 before tax, a $15 delivery fee will apply to your order per basket per location. FREE Delivery for orders above $100 before tax per basket per location.
Rush Delivery (Toronto Area Only)
How much is Rush Delivery?
5hrs Rush Same Day Delivery, a fee of $40 will apply. (Temporary Unavailable)
Next Day Morning Rush Delivery, a fee of $35 will apply.